Contact

We are here to help you at every step. If you have a question about your order, need product details, or want to get in touch, our support team is ready to assist you.

Customer Support Hours

Monday to Saturday
10:00 AM to 6:00 PM IST
Sundays and public holidays are closed

Email Support

For order support, returns, or general questions, email us at
Polomaxinfo@gmail.com

Phone and WhatsApp Support

You can reach our support team by phone or WhatsApp at
+85257934237

Business Address

Polomax
Hong kong , tshim tsha tui 

Frequently Asked Questions

Before contacting us, you may want to visit our FAQ page where we answer common questions related to shipping timelines, returns, refunds, and order tracking.

Response Time

We usually respond within 12 to 24 business hours. During sale periods or high order volumes, responses may take slightly longer.

For faster assistance, please include your order number when reaching out about an existing order.